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Controls
Forensic Compliance
Better surveillance and back-office systems could keep
your company from going the way of Barings. Jay Biancamano, head of derivatives
compliance at Chemical Securities, explains all.
You arrive at your desk in the structured securities group at 7:15. Still
half asleep from a late night, you fumble for the switch on your Gateway.
The usual jumble blurs in front of you on the Reuters screen. Suddenly,
a headline flashes across: National Velvet Files Suit Over Unauthorized
Derivatives Trading. It seems some derivatives trader at Velvet was doing
a series of wild trades with several derivatives shops.
You are now wide awake. Velvet was your counterparty on a series of OTC
equity swaps and options. As manager of the derivatives group, you signed
off on those trades. Sweat starts trickling down the back of your neck.
Suddenly you remember bits of a conversation you had with your director
of compliance a few months earlier about Velvet. Think, dammit, think. compliance
noticed that some of the Libor quotes on Velvet's term sheets were 50 basis
points off the historical quotes from his Reuters screen. You told him you
didn't have time for the conversation and blew him off. Wait, wasn't there
a memo? After a mad scramble through your papers, you uncover the letter.
After compliance's investigation, the credit department lowered Velvet's
limit and the trading stopped. Compliance saved your ass. This time.
A gin-induced hangover fantasy? Hardly. Managers at a number of top tier
Wall Street firms have become increasingly familiar with this frightening
scenario. While derivatives trading has exploded over the past few years,
many houses have failed to allocate enough money-or manpower-to adequately
police this growing business. These days, less than one percent of a compliance
department's efforts involves flagging traditional regulatory violations.
Compliance's new role is protecting the firm's franchise from litigation,
regulation and the adverse publicity that usually follows.
That's a particularly difficult assignment, given that firms often have
operations in far-flung markets like Asia and Latin America-markets that
tend to defy close inspection. While the merits of creating a derivatives
compliance department are pretty obvious, actually setting a program up
can be a daunting task. Thankfully, there are some simple steps to follow.
Eye in the Sky
The cornerstone of any good compliance program starts with surveillance.
To some, surveillance may smack of Big Brother and CIA operatives gone bad,
but the fact is, investment banks have been using surveillance techniques
to monitor equity, fixed income, and employee trading for decades. Without
surveillance, it's difficult to know exactly what's being traded. Without
knowing what's being traded, it's impossible to monitor exposure. And monitoring
exposure is what derivatives compliance is all about.
A company can choose a before or after approach to surveillance. The
former, known in the business as procedural surveillance, is done to stave
off problems before they start. It is intended to monitor a business on
a timely basis. Ad hoc surveillance, usually done in response to a debacle,
regulatory request or customer litigation, comes after the fact. By then,
it may be too late.
Procedural surveillance can be as simple as running a confirmation listing
of all the trades executed by a particular business unit, or a review of
trade tickets for all units at the end of the day. By reviewing each transaction,
a company's managers may discover all sorts of shenanigans, from the minor
to the more serious. A ticket review, for example, might uncover a salesman
who does a lot of basis trades with a particular account but neglects to
write the account number on the ticket. Under questioning, the salesman
says he's dealing with a money manager in Tokyo who is going to fax the
account numbers in the morning. Cue the red flags.
Simple confirm and ticket reviews and other procedural surveillance techniques
can be a cumbersome and primitive way to police a diverse and complex market.
Although reviews may require compliance officers to inspect 200 or 300 tickets
a day, they uncover problems at the source. They also force a company's
managers into the middle of the action, where they can see who is doing
what, with whom and how much.
Where's the Ticket?
In some cases, however, tickets in the traditional sense don't even exist.
In typical OTC broker-to-broker trades in the FX market, traders enter the
size and broker counterparty into their blotter, but not any other important
information like the time or the ultimate identity of the broker's customer.
In complicated swaps, a compliance officer may see a term sheet but be unaware
of all the associated pieces of the transaction. An index swap linked to
the return of CAC 40, for example, may be closely linked to transactions
involving a yen payment or an FRA, but a compliance officer may be unaware
of them unless he gets on the phone and asks the right questions.
Compliance officers often use other surveillance tools to track specific
trades. Trade reports designed specifically for compliance typically focus
on specific problem areas. A "cancel and correct" report, for
example, will list all trades that have been altered after the trade date.
Although these specialized runs are often the most expensive parts of a
surveillance program and can require months of costly programming, they
are usually the most useful and effective in rooting out discrepancies.
When investigating a potential counterparty, a compliance officer carefully
checks that company's positions. If the firm is doing swaps in everything
from metals to corn, he looks at their positions. Do they have exposure
in these markets? He may investigate their past margin calls, and see how
they were met. He may look at other companies' positions to see if they
are similar to those taken by the potential partner. If he's good, he'll
make sure he has all his ducks in a row before approaching the firm's trader
and salesperson so he doesn't waste their time with half-baked suppositions.
After the Fact
Ad hoc surveillance requires a different approach. In fact, going back
in time to figure out what happened presents the biggest challenge a compliance
officer can face. Take the case of the Orange County pension scandal. A
compliance officer's first job would have involved getting every account
in the company's database with the words "Orange County." That
would have pulled up all counties in the U.S. with that name. After a careful
check of the paper output, he would have ordered a run for "Orange
County, California." Subsequent searches would screen for product type,
individual account, date and for specific instruments like swaps. Only then
would a company be sure of knowing exactly what high-leverage swaps it had
done with Orange County's treasurer.
Good systems are particularly important for ad hoc surveillance because
they enable managers to access vital information at a moment's notice. If
the SEC calls, or the attorney general's office, a company needs to have
the right numbers. Looking incompetent does not strengthen anyone's case.
The best source of information for compliance officers is the firm's
back office systems. In efficiently run firms, this information is usually
available from other departments in one form or another. After all, accountants,
controllers and risk managers need to see the same information a compliance
officer is looking for-albeit for different reasons.
In most cases, it's simply a matter of taking the time to sift through
and organize the information that's available. Risk managers, for example,
may have a run showing exposure by product. Controllers might have a run
that lists calls and deficits. Accounting probably has a daily run showing
profit and loss. Although existing data may not provide all the answers,
it can dramatically reduce start-up costs for a fledgling compliance department.
Although this access to back office trade data is invaluable, auditors
also need phone records, e-mail, faxes, and letters that may provide other
clues to potential problems. This information should be readily accessible-and
a good auditor should have no trouble tracking it down. If he does, this
may be a sign that something is not quite right.
Compliance's Greatest Hits
While many companies have not yet gotten serious about forensic compliance
for derivatives, others have spent considerable sums on surveillance systems
to track trades. Here are some of the more popular runs:
Position Variance: Tracks daily positions in customer and firm
accounts and highlights significant changes over a specific time using a
bar graph.
Basis Trade Report: Usually monitors non-financial trades such
as energies and metals. Shows either exchange-for-physical transactions
or options-on-physicals.
Cancel and Correct: Detects trades with improper valuations, allocation
problems and other unusual activity.
Position Aggregation Report: Monitors open positions in customer
accounts and aggregates total net exposure by product.
Options Exposure Report: Calculates daily exercise exposure reports
on all options.
Swap Netting Report: Lists outstanding swaps, including net payments.
Suitable Report: Flags trades in issues not suitable or appropriate
for a particular counterparty.
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